1. Food Orders

Due to the nature of perishable goods:

• Orders cannot be returned

• Refunds are only issued for:

  • Incorrect orders

  • Damaged items

  • Missing items

 

2. How to Request a Refund

Contact us within 24 hours at:
Contact@harlemhouse.co.uk

Include:

• Order number

• Description of issue

• Photo evidence (if applicable)

 

3. Refund Processing

Refunds will be issued to the original payment method within 5–10 working days.